The Neptune Tackle Hook Remover is very easy to use. Simply slide the remover down your fishing line and onto your hook, hold the line and hook tight against the hook remover, push the remover down to dislodge the hook then remove it.
Please note: The colour of the plastic removers can vary from the photo.
If you wish to exchange an item or apply for a store credit please do so within seven (7) days of your original purchase.
Due to health regulations there is no refund or exchange on underwear or socks.
There is no exchange or returns on bows and arrows under any circumstance unless covered by a manufacturers warranty.
Items you are returning for exchange or credit must be unworn, unwashed, undamaged with the original packaging and tags attached. We have the right to refuse if any items are deemed unsuitable for re-sale.
In cases where issues with products are minor we will discuss the issue with the relevant supplier before making a decision on whether to repair, replace or refund the value of the item.
You can choose to refund or exchange if an item has a major problem. This is when the item;
